This Privacy Policy describes how NURA Solutions Private Limited ("NURA Solutions," "we," "us," or "our") collects, uses, stores, and protects information in connection with the MindFlow Memory Match mobile application, including its free and premium versions (collectively, the "App").

MindFlow Memory Match is developed and operated by MindFlow Games, a product of NURA Solutions Private Limited.

By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain any necessary consent before processing personal information.

 

1. Information We Collect

MindFlow Memory Match is designed primarily as a casual memory game. We aim to collect only the information reasonably necessary to provide, maintain, secure, and improve the App and its features.

Depending on how you use the App and the features available in your version, we may collect the following categories of information.

1.1 Gameplay Information

We may collect information relating to your gameplay, including:

• Games played.

• Selected game modes or categories.

• Game scores and performance.

• Number of moves.

• Matched pairs.

• Game completion status.

• Best scores and personal records.

• Progress through game levels.

• Leaderboard rankings.

We use this information to provide gameplay functionality, save progress where supported, maintain rankings, and deliver related game features.

1.2 Player Information

The App may use a player identifier to associate gameplay information with a particular player.

Depending on the features enabled in the App, we may also process a display name or nickname for leaderboard and player identification purposes.

We do not require users to provide sensitive personal information to play the game.

You should avoid using your real name, contact details, or other sensitive information as your public display name.

1.3 Technical and Diagnostic Information

The App and its supporting services may collect or receive limited technical information necessary to operate and maintain the service, such as:

• Device and application information.

• App version.

• Operating system and version.

• Basic diagnostic information.

• Error and crash information.

• Technical logs associated with service operation, where applicable.

This information may be used to troubleshoot technical issues, maintain service reliability, detect problems, and improve the App.

The actual technical information collected depends on the services, SDKs, and configurations implemented in the App.

 

2. How We Use Information

We may use information collected through the App for the following purposes:

• To provide and operate the App's functionality.

• To save and synchronize gameplay progress, where supported.

• To maintain scores, achievements, and leaderboards.

• To display player rankings and performance information.

• To provide premium games, categories, and other paid features.

• To verify purchases and entitlements where applicable.

• To diagnose errors, crashes, and technical problems.

• To improve game performance, usability, and user experience.

• To maintain the security and reliability of our services.

• To prevent misuse, fraud, or unauthorized activity where applicable.

• To comply with applicable legal and regulatory requirements.

We do not use information collected through the App for purposes unrelated to providing, securing, or improving our services, except where required or permitted by applicable law.

 

3. Leaderboards and Public Display Information

MindFlow Memory Match may offer leaderboards that allow players to compare their performance with other players.

Depending on the features enabled in the App, leaderboard information may include:

• Player name or nickname.

• Score.

• Ranking or position.

• Game mode or category.

• Relevant game performance information.

Information displayed on a leaderboard may be visible to other users of the App.

Please do not use sensitive personal information as your public display name or in any other publicly visible player field.

Where applicable, users may be able to update their display name through the App's available settings or by contacting us.

 

4. Premium Features and Purchases

MindFlow Memory Match may offer premium games, categories, or other paid functionality.

 

4.1 Free Version

The free version of the App may provide access to selected games and features without requiring a purchase.

The specific features available may change as the App is updated.

 

4.2 Premium Version — MindFlow Memory Match Premium

MindFlow Memory Match Premium is a one-time purchase application. Users who purchase the Premium version receive access to the applicable premium features and eligible future updates, subject to the terms of the App and the applicable app-store policies.

The purchase is managed and processed through Google Play Billing, where the App is distributed through Google Play.

We do not directly collect or store users' credit card, debit card, or bank account information through the App.

Google Play and its payment infrastructure may process payment and transaction-related information in accordance with Google's applicable terms and privacy policies.

We may receive limited purchase-related information, such as purchase status, transaction identifiers, or entitlement information, where necessary to verify access to premium features. The information we receive depends on the integration and services used.

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5. Information Sharing and Disclosure

We do not sell users' personal information.

We may share or disclose information with service providers, technology partners, or other third parties when reasonably necessary to provide, maintain, secure, and improve the App, including for the following purposes:

• Operating and maintaining backend services.

• Hosting and storing gameplay information.

• Providing technical infrastructure.

• Diagnosing crashes and technical problems.

• Processing or verifying purchases.

• Maintaining service security.

• Complying with legal and regulatory obligations.

• Protecting our rights, users, and services against fraud or misuse.

Third-party service providers may process information on our behalf and are expected to handle it in accordance with applicable contractual, legal, and security requirements.

We may also disclose information where required by law, legal process, or a valid request from a competent authority.

 

6. Third-Party Services

The App may use third-party services, software development kits (SDKs), or infrastructure providers to support functionality such as:

• Application hosting and backend services.

• Payment processing.

• Analytics, where implemented.

• Crash reporting and diagnostics.

• Security and technical operations.

The third-party services actually used by the App may vary depending on the version, platform, and configuration.

Third-party providers may process certain information in accordance with their own privacy policies and terms of service.

Where applicable, users should review the privacy policies of relevant third-party providers, including Google Play and Google services.

We recommend checking the App's implemented SDKs and service integrations to ensure that this section accurately reflects all third-party services used in production.

 

7. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include appropriate access controls, secure service configurations, and other safeguards relevant to the nature of the information processed.

However, no method of electronic transmission, internet communication, or data storage can be guaranteed to be completely secure.

 

8. Data Retention

We retain gameplay information, player identifiers, and other associated information for as long as reasonably necessary to:

• Provide the App's functionality.

• Maintain gameplay progress, rankings, and records.

• Operate and improve our services.

• Meet applicable legal, accounting, or regulatory obligations.

• Resolve disputes and enforce applicable agreements.

• Protect the security and integrity of our services.

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.

 

9. Data Deletion and User Requests

If the App provides an account, identifiable player profile, or associated gameplay record, users may request deletion of their personal information and associated account-related data by contacting us.

Email: info@nura-solutions.com

When submitting a request, please provide sufficient information for us to identify the relevant account or player record. We may need to verify your identity or request before processing it.

We will review and handle deletion requests in accordance with applicable laws and our operational capabilities.

Please note that certain information may need to be retained where required by law, necessary to resolve disputes, prevent fraud, maintain security, or satisfy other legitimate legal obligations.

Deletion of information may affect access to saved progress, leaderboard records, or other associated features, where applicable.

 

10. Children's Privacy

MindFlow Memory Match is a general-audience casual game.

We do not knowingly collect sensitive personal information from children.

The App's features and age suitability may vary depending on its distribution platform and applicable legal requirements. Where required, we will implement appropriate measures relating to children's privacy and consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

Email: info@nura-solutions.com

We will review the concern and take appropriate action in accordance with applicable law.

 

11. App Permissions

The App requests only the permissions that are necessary for its functionality, based on the features and technical requirements of the installed version.

Permissions may vary depending on the Android operating system, App version, and integrated services.

If additional permissions are introduced in future versions, they will be requested through the Android permission system where required. This Privacy Policy may also be updated to reflect material changes in data collection or permission usage.

Users can review and manage available app permissions through their device settings, subject to the Android operating system's capabilities.

 

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including:

• Requesting access to personal information we hold about you.

• Requesting correction of inaccurate information.

• Requesting deletion of eligible personal information.

• Requesting information about how your data is processed.

• Exercising other rights available under applicable privacy laws.

To exercise a right or ask a privacy-related question, contact us using the details provided in Section 14.

We will assess requests in accordance with applicable law. Certain exceptions, verification requirements, or limitations may apply.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to the App or its features.

• Changes to our services or data practices.

• New technical integrations or third-party services.

• Applicable legal or regulatory requirements.

When changes are made, the revised Privacy Policy will be published at the applicable privacy-policy URL.

The Effective Date at the beginning of this Privacy Policy indicates when the current version took effect.

We encourage users to periodically review this Privacy Policy to stay informed about our privacy practices.

 

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.

NURA Solutions Private Limited

Email : info@nura-solutions.com

Website : www.nura-solutions.com